Slipstream: Employers and Brands Use Gaming to Gauge Engagement

International Herald Tribune Saturday 4th February, 2012

FOR the last few weeks, Kenneth Brown has reigned over Samsung Nation, an online loyalty program that offers virtual rewards to consumers who talk up Samsung, the electronics giant.

In the three months since the program was introduced, Mr Brown, owner of Atlantic Detail Service, a steel detailing business in Athol, Mass., has racked up more than 4.5 million points, often placing him atop the site's leader board.

Along the way, he has earned a virtual "Twitterati" badge - a turquoise circle - for posting dozens of links to

Samsung.com on his Twitter account. He's nabbed a virtual "Connoisseur" award for his frequent comments on the Samsung site.

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